Last updated: 9 August 2026
Delete your account
Use the deletion control in the authenticated app settings. A public deletion-request route must also be available for people who cannot access the app. You may email support@gritfit-ai.com if neither route is available.
GRITFIT verifies the request, prevents conflicting account mutations and runs the deletion workflow for account, training, GRITFIT Coach, progress, connected-health, notification and private-media data in scope. We aim to remove in-scope active data within 48 hours and remaining provider or backup copies within 30 calendar days. These are operational targets rather than guarantees; provider backup cycles, security investigations and legal duties may require longer. Limited legal-acceptance/consent evidence may be retained for up to two years. Necessary security, fraud/abuse, billing/tax or legally required records may be retained under a separate minimised schedule and should not retain deleted fitness/media content unnecessarily. Deletion cannot be undone after completion.
Deleting the account does not automatically cancel an Apple or Google subscription. Cancel a future paid subscription in the store as well.
Withdraw optional health processing
The app asks for a fresh explicit choice before optional health processing is enabled after a previous decline or withdrawal. It also includes a separate control to withdraw optional health-data consent without deleting the account. Withdrawal removes known body metrics, check-ins, connected-health summaries, injury/recovery context and Coach conversations while keeping ordinary workout records and private progress media. Coach conversations are removed in full because free text cannot be classified reliably enough to promise selective deletion. Operating-system health permissions should also be revoked in iOS or Android settings if you want to stop device access.
Other privacy requests
Depending on your location, you may request access, correction, a portable copy, deletion, restriction or objection, withdraw consent, or appeal a denied request. Email support@gritfit-ai.com with your country or US state and the request. Do not send a password, full identification document or health history by ordinary email unless support gives you a secure method.
GRITFIT may ask you to authenticate or provide proportionate verification. We may refuse or limit a request where law permits, such as when identity cannot be verified or disclosure would expose another person’s information. We will explain the decision and complaint or appeal route where required.